Shipping & Delivery


How long are shipping times?

Domestic

All Items are shipped with Australia post. Orders are dispatched daily. Shipping can take between 3 to 5 business days.

International

Orders are dispatched daily. Shipping can take between 5 to 14 business days

(Note: We are expecting slight delays due to COVID-19)

 

What does shipping cost?

AUSTRALIA

STANDARD DELIVERY 

  • ORDER TOTAL: $0+

  • FLAT RATE COST: $9.95

  • BUSINESS DAYS: 3 - 5 DAYS

 

STANDARD DELIVERY DEAL

  • ORDER TOTAL: $100+

  • FLAT RATE COST: FREE

  • BUSINESS DAYS: 3 - 5 DAYS 

 

EXPRESS DELIVERY 

  • ORDER TOTAL: $0+

  • COST: $12.00 

  • BUSINESS DAYS: 1 - 3 DAYS

 

 INTERNATIONAL

  • COST: $15

  • BUSINESS DAYS: 15 - 20 DAYS 

 Please note: All international orders may incur charges due to duties and taxes. STONET HIGHLANDS is not responsible for any additional fees or delay in delivery due to these circumstances.  

 

What happens if I receive the wrong item?

Unfortunately, due to COVID-19 we cannot accept a return for a change of mind or a change in size. Items can only be returned or exchanged if it is faulty or given the wrong size. If you do receive an item with a damages or wrong sizing, email stonethighlands@gmail.com within 14 days of the date that you receive your order. In the email, please include your order number and details of the issue.